Dedicated Q and A with 22nd, 2019

Dedicated Q and A with

A new #FabULyssfind that all divamoms/dads and glamas on the Upper East Side are going to love!


No Hassle. Just STORE.

STORE is New York’s only local neighborhood storage solution.
Located at 1290 3rd Avenue in the heart of the Upper East Side,
STORE offers no-hassle storage starting as low as $8 per month.
Stop by STORE and try it out or just say hi and we will see you at the #fabULyss Divamoms event on April 3rd 7pm-9pm.



Q: Please tell our readers what inspired you to open STORE on the UES?

 A: We opened STORE on the UES because we knew the area lacked adequate storage facilities. Most are close to capacity and often a hassle to get to, so customers are forced to schlep all the way across town just to get to their storage unit. To make matters worse, with so few units available, customers are frequently forced to take whatever unit is still available, causing them to pay for space that they don’t fully utilize.

 Q: How did you pick the most amazing location that you did? How long did it take you to scout for this corner? 

 A: It took well over a year to find the perfect spot for our first location, and we knew it when we first saw the space at 1290 3rd Avenue! We were attracted to the neighborhood because we knew that Upper East Siders would appreciate the convenience of white-glove service and superb value that our solution provides. We also knew our STORE Valet pick-up and drop-off services would be a hit with busy neighborhood residents who don’t have the time to drag their stuff back and forth to their storage unit, and hate sitting in traffic or waiting around.

Q: Can you please tell our readers how easy your service is? Please elaborate on the valet part of the service.

 A: Using STORE is a breeze; our customers can just go online, create an account, pack up their stuff, and then request a time and date for our Valet Runner to drop by and pick everything up. Customers can also stop by STORE to setup an account, or simply give us a call and we’ll setup the account for them and answer any questions they may have about the process. We employ friendly and reliable Valet Runners who are just a phone call away and will quickly come pick up your stuff – saving you the time and hassle of schlepping everything to a storage unit across town. At STORE, our motto is ‘Leave the Schlepping to Us.’

Our Valet Service is modeled after the time when Doctors still made house calls; our Valet Runners are professional, friendly and fast. Because we use Valet Runners instead of moving vans, STORE can get to our customers quickly, saving them time so they can spend their days doing the things which bring them joy, like working out, spending quality time with family and friends, or just some quiet time alone.

 Q: What are the different costs to Store? Do you have monthly and or yearly packages that moms and dads can purchase?

 A: We like to think of ourselves like the Soul Cycle of Storage; only pay for what you use, as you use it! With STORE you only pay for the items you are actually storing. There are no minimums or contracts to sign. Each storage item is charged per item on a monthly basis. That’s it. This approach enables our customers to tailor make their own storage solution, adding or removing items from storage as they see fit. No one is forced to overpay for a storage unit which is only 1/2 full, nor are their things held hostage by lengthy contracts. We want your stuff to work for you!

 Q: Is there anything specific you want the divamoms/dad and glamas to know about how easy it is to work with you and Store? 

 A: STORE was designed entirely with convenience and ease-of-use in mind. We are only a phone call away to answer any questions – big or small. With our convenient retail location, Divamoms/Dads and Glamas can even make it a one stop event, dropping by STORE on the way back from their summer or winter house/share to unload and store their seasonal items so they don’t have to lug skis, bikes, or golf clubs back into their apartments. A simple heads up is all STORE needs, and we will literally lighten your load, so you can stop schlepping and get on with living.

Q: What seasons do you anticipate being most busy for you? I cannot wait to store all of my winter boots, kids jackets and skis with you. 

 A: Our busiest times of the year are spring and fall, as customers move winter items and sporting goods into storage and request the return of summer items. Those peep-toe Jimmy Choos & Manolos are just a cruel tease during the winter months and that Canada Goose jacket should fly to storage once spring has sprung!! With STORE, you can have what you need whenyou want it.

 Q: I love that you store strollers, cribs and baby beds.  Can you please explain to our readers where you store everything and talk about the blue bins.

 A: All stored items are kept at our 24/7 monitored, safe & secure, climate-controlled, state-of-the-art storage facility located in Queens. The blue STORE bin is our most popular storage container because it is durable, weatherproof and lockable. It is the perfect size for winter or summer clothes, books, tax records, holiday decorations, or family keepsakes.

 Q: What do you see as being the most popular service for UES families?

 A: The most popular storage item is our multipurpose blue STORE bin and our most popular service is white-glove valet pick-up and drop-off. By using our Valet Runner our customers save time, space, and money; 3 things all New Yorkers can’t get enough of!

 Q: How many STORES do you think you will open over the next few years in NYC? We reach families all over NYC and they are going to want to Store with you as well.

A: We will open 3-5 more STORE locations in NYC, as we expand to neighborhoods like Chelsea, Murray Hill and the Upper West Side.  For those customers who want to use STORE but don’t live on the Upper East Side, we are able to make pick-ups and drop-offs with our STORE Van for a small fee, which varies based upon customer location. For customers who prefer to come to us, STORE will credit back transportation costs against any storage fees – up to $30.

 Q: Is there anything else that you want to share with our readers about STORE?

 A: STORE was designed to make city living more livable and help New Yorkers enjoy their stuff on their own terms.  We built STORE to serve our customers; if there is anything that we can do to improve our business or storage solutions- please stop by or give us a call and let us know, we’re here for you!